Cloud Computing - Software as a Service (SaaS)

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- SaaS delivers software applications over the internet, eliminating the need for users to install, maintain, or manage the software on their devices.

- SaaS providers host and maintain the software, making it accessible to users through web browsers or dedicated applications.

- Common examples of SaaS applications include Gmail, Salesforce, and Microsoft 365.

Açıklaması şöyle.

In a SaaS you may only pay for the users you have registered. but not every user uses all the features you are paying for. In an IaaS you may pay for servers of a predefined capacity, regardless of the really used computing power, i.e. you pay for idle time as well.

Örnek - User Management as SaaS

Okta, Auth0, Frontegg gibi sağlayıcılar var

Örnek - Log Ingestion as SaaS

Bir örnek şöyle

For example, you don't need to configure Logstash and ElasticSearch replication. There are at least half a dozen companies that will ingest all the logs from your application, allow you to search them, and delete them after 90 days so you don't pick up a GDPR fine in the future. Many companies will also deliver email and SMS with nothing more than a credit card on file and an API client. Twenty years ago, those grumpy systems administrators would have been configuring Sendmail, reading logs, drinking coffee, and cursing — all at the same time.

SaaS üreticileri açısından Customer Acquisition Cost (CAC) önemli olabilir. Açıklaması şöyle

Your CAC is how much it costs you to acquire a new customer. This metric is measured over a specific timeframe, and a variety of factors should be considered – from advertising and sales costs to salaries and more. The CAC is also influenced by your industry and your business’s customer acquisition strategies.

The basic formula for calculating CAC for SaaS is as follows:

Total costs of sales and marketing / Total number of acquired customers = CAC